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Frequently Asked Questions

Welcome to Tacklebargains.co.uk. If you'd like to learn more about shopping and ordering at Tacklebargains.co.uk, take a look at some of the most frequently asked questions.

 

What is Tacklebargains doing for the environment?
At no extra cost to you, we offset the carbon emissions created by delivering your parcel from our warehouses to your door... More Info

Is there VAT on shipping charges?
It is a legal requirement for us to charge VAT on shipping within the EU. For orders shipped out side of the EU, no VAT is charged.

Do you ship to BFPO Addresses?
We are now pleased to be able to offer shipping to BFPO addresses, but please bear in mind that shipping into the BFPO system is via Royal Mail which means that we have to comply with size / weight limits that Royal Mail specify (ie. sorry no long rods etc.).

How do I enable cookies?
Click here to view our simple guide to enabling cookies for our site.

Product prices are shown as inclusive of VAT, but VAT is added within the Shopping Cart
VAT is shown as inclusive on Product pages, but is itemised within the Shopping Cart. So, for example, an item costing £11.50 including VAT will show in your cart as £10.00 plus £1.50 VAT - the total of course is always the same.

I've not received an order confirmation / shipping confirmation email
These emails are sent out automatically every time an order is received/shipped. If your spam settings are particularly high, you may well find that your confirmation email ends up in your spam folder.

What forms of payment do you accept?
We accept the following credit and debit cards: Visa, Visa Delta, Visa Electron, Mastercard, Solo, and Maestro. Please note that we are unable to accept payment by cheque, or any other means not mentioned above.

Is it safe to use my credit or debit card?
We take your security very seriously so for your peace of mind all payments are processed using the highest level of security available. The page where you enter card information goes direct to the banks secure server - this means that we never have your card information but more importantly, your details are never stored on computer and there are no paper receipts.

What about privacy?
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use it to tell you about changes in our services, or about special offers you might find interesting if you specifically choose to subscribe. We do not sell, trade or rent your personal information to others.

Do you accept international orders?
Tacklebargains.co.uk welcomes orders from all over the world. Ordering internationally will affect delivery time. To learn more about our international delivery, click here.

Can you send me a printed catalog?
No, we trade online only as this enables us to offer the best possible prices. This of course means that we sell out of numerous items each day, we do of course add lots more as well, but a printed catalog would be well out of date before it was even printed. The site is constantly updated, so that everything you see is in stock.

How much do you charge for delivery?
Due to the vast number of products and shipping options that we offer, it is not practical to publish our Postage and Packaging rates. You will however always be told the exact rate for your order before confirming the purchase. This ensures that you are aware of the total costs , and also allows us to keep prices as low as possible. To get the exact shipping cost, all you need to do is add the items to your cart and proceed to checkout. Our software will then automatically calculate the exact shipping cost BEFORE you confirm your order.

What is your returns policy?
At Tacklebargains.co.uk, we want you to be happy every time you shop with us, so our returns policy is simple. For all items, (with the exception of sealed DVDs, videos and books) our "no quibbles" guarantee means that if for any reason you are unhappy with what you have purchased just return it to us in its original condition within 30 days and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error or carrier damage.
This does not affect your statutory rights. Please note that we can process returns and refunds only for items purchased from Tacklebargains.co.uk. Click to read our full returns policy or details of how to return an item.

How do I search for the items I want?
Our powerful search engine makes it very easy to find what you're looking for. To find what you want you can type a keyword into the search box which appears at the top of every catalog page, or click one of the Category links to the left of each page to find an item by type. To learn more about searching click here.


What if I you don't have my item?
If you have looked through our catalog and have been unable to find the item that you are looking for, we are still able to help you. Just email us and we will let you know whether the item can be sourced for you.

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Fishing and Tackle HelpBritish Columbia Fishing Fulling Mill Flies
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Beginners Guides
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Beginners Guide to Fly FishingFly Rod Care and MaintenanceHandling Your Catch
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Any Questions? - Click HereEasy Order Guide - Click HereBeginners Fishing Guides - Click Here

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Here at Tacklebargains we have taken action to reduce our own emissions as much as possible. This includes re-using packaging materials where practical, minimising energy usage and upgrading to the most energy-efficient equipment available. We have offset remaining carbon dioxide emissions from our general operations in association with World Land Trust since 17th February 2008. From 1st July 2008, at no extra cost to you, we are also offsetting the carbon emissions created by delivering your parcel from our warehouses to your door. More Info...

 

Check out our Fishing Blog

Latest articles:
Feeder Rod Fishing - Top Tip by Des Taylor | How to Get Started Estuary Fishing for Beginners | Catching Pike on the Fly |
How to get started Perch Fishing for Beginners
| How to Get Started Shore Fishing for Beginners | How to get started Pike Fishing |
Learn how to fly cast with Hywel Morgan "The Complete Cast"
 

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