Frequently Asked Questions

Welcome to Tacklebargains.co.uk. If you'd like to learn more about shopping and ordering at Tacklebargains.co.uk, take a look at some of the most frequently asked questions.

How do I enable cookies?
Click here to view our simple guide to enabling cookies for our site.

What forms of payment do you accept?
We accept the following credit and debit cards: Visa, Visa Delta, Visa Electron, Mastercard, and Solo. Please note that we are unable to accept payment by cheque, or any other means not mentioned above.

Is it safe to use my credit or debit card?
We take your security very seriously so for your peace of mind all payments are processed using the highest level of security available. The page where you enter card information goes direct to the banks secure server - this means that we never have your card information but more importantly, your details are never stored on computer and there are no paper receipts.

What about privacy?
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use it to tell you about changes in our services, or about special offers you might find interesting if you specifically choose to subscribe. We do not sell, trade or rent your personal information to others.

Do you accept international orders?
Tacklebargains.co.uk welcomes orders from all over the world. Ordering internationally will affect delivery time. To learn more about our international delivery, click here.

Can you send me a printed catalog?
No, we trade online only as this enables us to offer the best possible prices. This of course means that we sell out of numerous items each day, we do of course add lots more as well, but a printed catalog would be well out of date before it was even printed. The site is constantly updated, so that everything you see is in stock.

How much do you charge for delivery?
Due to the vast number of products and shipping options that we offer, it is not practical to publish our Postage and Packaging rates. You will however always be told the exact rate for your order before confirming the purchase. This ensures that you are aware of the total costs , and also allows us to keep prices as low as possible.

What is your returns policy?
At Tacklebargains.co.uk, we want you to be happy every time you shop with us, so our returns policy is simple. For all items, (with the exception of sealed DVDs, videos and books) our "no quibbles" guarantee means that if for any reason you are unhappy with what you have purchased just return it to us in its original condition within 30 days and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error or carrier damage.
This does not affect your statutory rights. Please note that we can process returns and refunds only for items purchased from Tacklebargains.co.uk. Click to read our full returns policy or details of how to return an item.

How do I search for the items I want?
Our powerful search engine makes it very easy to find what you're looking for. To find what you want you can type a keyword into the search box which appears at the top of every catalog page, or click one of the Category links to the left of each page to find an item by type. To learn more about searching click here.

What if I you don't have my item?
If you have looked through our catalog and have been unable to find the item that you are looking for, we are still able to help you. Just email us and we will let you know whether the item can be sourced for you.