designing the Fulling Mill range of Fly Rods, they have involved
top anglers from all over the world with the objective of providing
superior fly rods at very affordable prices - without any compromise
in performance. Top quality fittings come as standard, and Fulling
Mill's 12 month warranty gives you the confidence and peace of
mind to pursue game fish anywhere in the world.
Mill's policy is simple; "the products we offer to you are
the products we use ourselves. We don¹t offer anything that
has little practical use or that does not reach our high standards.
We develop products for serious fly fishermen; items that we can
endorse and support with total confidence and which we have thoroughly
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get the best out of your fly rod, please read Fulling Mill's rod
care guide. The Fulling Mill Rod Warranty is designed to get
you back fishing as quickly as possible with minimul fuss and
inconvenience if the worst should happen.
All Bluefin Fulling Mill rods are covered by a limited warranty
covering manufacturing defects lasting for 12 months from the
date of purchase by the original owner. Proof of purchase is required,
and details of the warranty and how to claim are explained below.
For accidental damage or loss, Fulling Mill strongly urge you
to check you household policy, travel insurance, etc. and ensure
that your fishing tackle is adequately covered.
any warranty work or replacement can take place, Fulling Mill
need to see it. This means sending your damaged rod, prepaid and
insured, to them for examination. To do this:
securely in a disposable tube
your full name and address
- Add any
comments that might help to identify a potential problem
date and place of purchase
a payment of £20.00 ( £30.00 for rods over 12ft
) to cover their handling charges and return postage and packaging
( cheques made payable to Fulling Mill Ltd )
to (obtain a certificate of posting and insurance):
Rod Warranty Department
Unit 5 Redhill
Surrey RH1 5DY
the rod has been damaged due to a defect in manufacturing, Fulling
Mill will, at their own discretion, either replace or repair the
sections required at no extra charge. In this case you should
receive your repaired (or replaced) rod back within a week.
damage, or damage due to neglect or normal wear and tear will,
at Fulling Mill's discretion, be repaired or replaced. Fulling
Mill reserve the right to make a charge for this service, and
in that case a full estimate will be provided prior to commencement
of any repair or replacement work. Your rod should usually be
returned to you with a week of authorisation of repairs.
some cases, damaged rods have been superseded by newer models
and replacement parts are no longer available. Fulling Mill reserve
the right to offer the nearest alternative from the current range
as replacements for damaged rods.
Mill cannot be held responsible for incidental or consequential
loss, and we advise all customers to ensure that their fishing
tackle is fully insured (check your household or travel policies
- fishing tackle may already be included).
warranty is in addition to your usual statutory rights.
or replaced rods will usually be sent back to you within a week,
often within 24 hours. Fulling Mill use 1st class Recorded Post
within the UK, and International Air Parcel or best available
secure service elsewhere.
warranty replaces all previous warranties offered by Fulling Mill
Ltd, and the company reserve the right to amend or replace the
warranty if required.
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